Our Services

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          Our Services


Through business process and quality improvement initiatives, Windwood Consulting can help your business run more efficiently and more profitably. Here’s a look at our areas of specialized expertise:

  • Empowering employees to become problem solvers so that customer issues can be quickly and effectively addressed the first time

  • Implementing customer care policies and procedures that can earn your company best-in-class distinction

  • Leveraging existing information technology resources to streamline processes and eliminate waste

  • Taking advantage of current technology to improve your customer service, work environment and employee morale

  • Facilitating communication among project team members and across organizations so that every individual is a contributor

  • Providing non-threatening analysis and recommendations to help you reach conclusions, make decisions, and/or gain immediate “buy-in” from team members

  • Helping you obtain ISO certification or improving your Baldrige Quality criteria

  • Providing competitive assessments, change management programs or training initiatives

Contact us for customized recommendations based on your company’s specific needs.


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